Corporate Responsibility

1. Introduction

Cyberhaven Technologies, a Tasmanian-owned ICT solutions provider operating under Vstrah Pty Ltd (Trading as Cyberhaven Technologies), is committed to conducting business responsibly, ethically, and sustainably. Our Corporate Responsibility Policy defines our commitment to our customers, employees, suppliers, community, environment, and shareholders, ensuring that all operations align with ethical, legal, and sustainable business practices.

2. Vision & Purpose

Our corporate responsibility vision is to:

• Provide high-quality IT services, hardware, and software solutions
• Operate transparently, ethically, and sustainably
• Protect and enhance the digital, social, and environmental ecosystem
• Foster innovation and growth in Tasmania’s ICT industry
• Support employees, clients, and communities through responsible business practices

3. Governance & Ethical Business Practices

Cyberhaven Technologies is committed to the highest standards of corporate governance:

• Legal Compliance: Full adherence to Australian laws, regulations, and ICT industry standards
• Ethical Conduct: Employees and partners act with integrity, transparency, and professionalism
• Anti-Corruption & Anti-Bribery: Zero tolerance for bribery, fraud, or unethical behaviour
• Conflict of Interest: Policies in place to identify, disclose, and manage conflicts
• Corporate Transparency: Accurate reporting, financial accountability, and compliance with auditing requirements

4. Customer Responsibility

Our customers are at the heart of our operations:

• Deliver reliable IT services, hardware, and software solutions
• Ensure transparent communication regarding services, pricing, warranties, and trade policies
• Provide secure, reliable, and compliant digital and cloud solutions
• Implement best-practice cybersecurity measures for all client projects
• Protect customer data under strict confidentiality protocols

5. Employee Responsibility & Workplace Culture

We value our employees and foster a safe, inclusive, and professional work environment:

• Workplace Safety: Comply with all workplace health and safety standards
• Diversity & Inclusion: Equal opportunity for all employees, promoting a respectful and diverse environment
• Professional Development: Provide ongoing training in ICT, cybersecurity, and corporate ethics
• Wellbeing & Support: Programs for mental health, work-life balance, and career growth
• Employee Engagement: Encourage feedback, innovation, and active participation in decision-making

6. Environmental Responsibility

Cyberhaven Technologies recognises its impact on the environment and implements sustainable practices:

• Promote recycling, energy efficiency, and responsible disposal of electronic waste (e-waste)
• Encourage the use of energy-efficient ICT equipment and cloud solutions
• Implement paperless workflows and digital documentation to reduce resource consumption
• Support eco-friendly supplier practices and sustainable sourcing
• Monitor and report on environmental performance to continually improve sustainability initiatives

7. Supplier & Partner Responsibility

We expect all suppliers and partners to align with our corporate responsibility standards:

• Operate ethically and transparently
• Comply with applicable laws, safety standards, and environmental regulations
• Ensure fair labour practices and respect human rights
• Deliver secure and quality ICT products and services
• Support sustainability, diversity, and corporate social responsibility initiatives

8. Community Engagement & Social Responsibility

Cyberhaven Technologies actively contributes to the local community:

• Support Tasmanian businesses through ICT solutions and consultation
• Provide internships, training, and employment pathways for University of Tasmania graduates
• Contribute to educational initiatives and ICT literacy programs
• Engage in charitable initiatives, sponsorships, and local community events
• Promote awareness of cybersecurity and digital safety in the community

9. Cybersecurity & Data Protection Responsibility

As an ICT and cybersecurity leader, we take digital responsibility seriously:

• Implement advanced security protocols and threat detection for client systems
• Conduct regular audits, penetration testing, and vulnerability assessments
• Comply with the Australian Privacy Act 1988 and Notifiable Data Breach Scheme
• Protect sensitive client and company data through encryption, secure access, and monitoring
• Educate employees and clients on cybersecurity best practices

10. Operational Responsibility

Cyberhaven Technologies ensures operational excellence through responsible management:

• Maintain high-quality IT service delivery with service level agreements (SLAs)
• Monitor supply chains to ensure reliability, security, and compliance
• Implement risk management procedures for projects, procurement, and ICT operations
• Ensure business continuity planning for emergencies, data breaches, or service interruptions
• Commit to ongoing improvement of internal processes, technology, and client experience

11. Stakeholder Engagement

We engage transparently with stakeholders including clients, employees, suppliers, partners, regulators, and the broader community:

• Encourage feedback, surveys, and consultations
• Maintain open channels for reporting unethical conduct or safety concerns
• Provide timely updates on company initiatives, service changes, and policy updates

12. Continuous Improvement & Reporting

Cyberhaven Technologies is committed to continuous improvement in corporate responsibility:

• Regularly review and update corporate policies and procedures
• Measure performance against environmental, social, and governance (ESG) goals
• Benchmark against ICT industry best practices and standards
• Publish reports on corporate responsibility initiatives, sustainability, and community impact

13. Accountability & Reporting Mechanisms

• All employees are accountable for adhering to this policy
• Reports of misconduct, unethical behaviour, or violations can be submitted confidentially
• Management investigates all concerns and takes corrective action where necessary
• Continuous monitoring ensures compliance with legal, ethical, and sustainability standards

14. Policy Review & Updates

• Cyberhaven Technologies reserves the right to update this policy at any time
• Updates will be communicated internally and posted on the company website
• Reviews occur at least annually to ensure alignment with legal requirements, industry standards, and corporate goals

15. Contact Information

For enquiries related to Corporate Responsibility, compliance, or reporting:

Cyberhaven Technologies
Vstrah Pty Ltd – Trading as Cyberhaven Technologies
Level 1 153 Macquarie Street, Hobart TAS 7000 | GPO BOX 552, HOBART, 7001, TASMANIA.
+61 452 499 995
support@cyberhaven.com.au
www.cyberhaven.com.au